Website Privacy Policy

Last updated May 25, 2026.

Prisma Learning Inc. (“Prisma”) respects your privacy and is committed to protecting it. This Privacy Policy describes the policies and procedures forthe collection, use and disclosure of your information when you visit www.joinprisma.com or www.joinprisma.org and utilize our online schooling platform and connected sites or applications(our “Website” and our “Service”) and tells you about your privacy rights andhow the law protects you.

We use your personal data to provide and improve the Service. Please read thisPrivacy Policy carefully. By using the Service, you agree to the collectionand use of information in accordance with this Privacy Policy. If you do notagree with our policies and practices, your choice is to not use our Websiteor Service.

CCPA NOTICE: We adopt this notice to comply with theCalifornia Consumer Privacy Act of 2018 (“CCPA”). Any terms defined in theCCPA have the same meaning when used in this Privacy Policy.This PrivacyPolicy applies to information we collect: On this Website and our Service. Inemail, text, and other electronic communications between you and ourService. This Privacy Policy does not apply to information collected by usoffline or by any third parties, including through any application or contentthat may link to or be accessible from or on our Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We collect the following categories of information that may personallyidentify you (“Personal Data”):

  • Email address.
  • First name and last name.
  • Phone number.
  • Non-public education data, such as grades or transcripts and studentdisciplinary records (only from students).
  • Social Security Numbers (only from students).
  • Any other information you provide to us.

The following definitions shall have the same meaning regardless of whetherthey appear in singular or in plural.

Non-Personal Data

We may also collect information that is about you but does not individuallyidentify you, such as:

  • Demographic information, such as zip code, gender, race, ethnicity, and age.

Usage Data

We may collect information automatically, either generated through the use ofthe Service or from the Service infrastructure itself (“Usage Data”).

Usage Data may include information such as your device’s Internet Protocoladdress (e.g. IP address), browser type, browser version, the pages of ourService that you visit, the time and date of your visit, the time spent onthose pages, unique device identifiers, and other diagnostic data.

When you access the Service by or through a mobile device, we may collectcertain information automatically, including, but not limited to, the type ofmobile device you use, your mobile device unique ID, the IP address of yourmobile device, your mobile operating system, the type of mobile Internetbrowser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit ourService or when you access the Service by or through a mobile device.

Categories of Information We Collect Under CCPA

The personal information we collect about you may include the following (ascategorized by CCPA):

  • Identifiers, such as name, postal address, unique personal identifier,online identifier, IP address, email address, account name, or other similaridentifiers.
  • Personal information categories listed in the California Customer RecordsStatute (Cal. Civ. Code § 1798.80(e)), such as name, address, phone number,education, bank account number, credit card number, debit card number, orother financial information.
  • Commercial information, such as records and history of products or servicespurchased or considered.
  • Internet or other similar network activity, such as interactions with ourService or advertisements.
  • Geolocation data, such as approximate physical location.
  • Non-public education information per the Family Educational Rights andPrivacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99), such as educationrecords directly related to a student maintained by an educationalinstitution, including grades, transcripts, class lists, student schedules,student identification codes, student financial information, or studentdisciplinary records.

We do not collect inferences drawn from other personal information, sensorydata, biometric information, or protected classification characteristics underCalifornia or federal law.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on ourService and store certain information. Tracking technologies used are beacons,tags, and scripts to collect and track information and to improve and analyzeour Service.

You can instruct your browser to refuse all cookies or to indicate when acookie is being sent. However, if you do not accept cookies, you may not beable to use some parts of our Service.

Cookies can be “persistent” or “session” cookies. Persistent cookies remain onyour personal computer or mobile device when you go offline, while sessioncookies are deleted as soon as you close your web browser. Learn more aboutcookies: All About Cookies.

We use both session and persistent cookies for the purposes set out below:

  • Necessary / Essential Cookies ‍Type: Session CookiesAdministered by: Prisma Purpose: These Cookies are essential to provide youwith services available through the Website and to enable you to use some ofits features. They help to authenticate users and prevent fraudulent use ofuser accounts. Without these cookies, the services that you have asked forcannot be provided, and we only use these cookies to provide you with thoseservices.
  • Notice Acceptance Cookies ‍Type: Persistent CookiesAdministered by: Prisma Purpose: These cookies identify if users haveaccepted the use of cookies on the Website.
  • Functionality Cookies Type: Persistent Cookies Administeredby: Prisma Purpose: These cookies allow us to remember choices you make whenyou use the Website, such as remembering your login details or languagepreference. The purpose of these cookies is to provide you with a morepersonal experience and to avoid you having to re-enter your preferencesevery time you use the Website.
  • Tracking and Performance Cookies ‍Type: Persistent CookiesAdministered by: Third-Parties Purpose: These cookies are used to trackinformation about traffic to the Website and how users use the Website. Theinformation gathered via these cookies may directly or indirectly identifyyou as an individual visitor. This is because the information collected istypically linked to a pseudonymous identifier associated with the device youuse to access the Website. We may also use these cookies to test newadvertisements, pages, features or new functionality of the Website to seehow our users react to them.

Some content or applications on our Website and Service are served by thirdparties. These third parties may use cookies to collect information about youwhen you use our Website or Service. We do not control these third parties’tracking technologies or how they may be used. If you have any questions aboutthese tools and practices, you should contact the responsible providerdirectly. We may also use other automatic data collection tools, including:

  • Pixels. We may use pixels (also known as tracking pixels orpixel tags) provided by third parties, such as the Meta Pixel, to collectinformation about your interactions with the Website and Service. Theinformation collected through pixels may be combined with other data we haveabout you to improve our marketing efforts and provide a more personalizedexperience. You can manage your pixel preferences through your browsersettings, by adjusting your preferences with such third parties, or bycontacting us at [email protected]
  • Heatmaps and session recording. We may use tools frompartners, such as Microsoft Clarity and Hotjar, that analyze where usersclick, scroll, and interact with our website in order to assess traffic dataand identify opportunities to improve our Website. These tools may alsoprovide recreations of how users interact with our Website in order toremediate potential issues, recognize patterns of engagement, and improveuser experience on our Website.
  • Google Suite. We may use Google Search Console, GoogleAnalytics, Google Ads, and Google Tag Manager in order to measure sitetraffic, facilitate advertising, and analyze marketing efforts via ourWebsite. You may configure Google Tag settings and manage data across Googleservices by adjusting the default consent setting in your browser settingsor contacting Google directly for additional information.

Educational Information

We may collect information from students in connection with the delivery ofour Service, including information contained in student assignments,activities, and assessments relating to our Service. As part of the onlineteaching and learning experience, some of our Service may enable students tocarry out assessments, write texts, and create and upload images, video, andaudio recordings. Some aspects of our Service may enable educators to providescores, written comments, or other feedback about student responses or studentperformance. Our Service may also generate information on student progress andresults, including in relation to assignments and assessments.

Use of Your Personal Data

Prisma may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitorthe usage of our Service and to allow you to participate in interactivefeatures on our Website and Service.
  • To manage your account: to manage your registration as auser of the Service. The Personal Data you provide can give you access todifferent functionalities of the Service that are available to you as aregistered user.
  • ‍For the performance of a contract: the development,compliance and undertaking of the purchase contract for the products, itemsor services you have purchased or of any other contract with us through theService.
  • To contact you: To contact you by email, telephone calls,SMS, or other equivalent forms of electronic communication, such as a mobileapplication’s push notifications regarding updates or informativecommunications related to the functionalities, products or contractedservices, including the security updates, when necessary or reasonable fortheir implementation.
  • To provide you with news, special offers and generalinformation about other goods, services and events which we offer that aresimilar to those that you have already purchased or enquired about unlessyou have opted not to receive such information.
  • To manage your requests: To attend and manage your requeststo us.
  • With your consent: We may use your information in otherways as described to you when collecting your information or for any otherpurpose with your consent.

Disclosure of Your Data

We may share your Personal Data in the following situations:

  • With service providers: We may share your personalinformation with service providers to monitor and analyze the use of ourService, for payment processing, or to contact you.
  • For business transfers: We may share or transfer yourpersonal information in connection with, or during negotiations of, any merger, sale of Prisma assets, financing, or acquisition of all or a portion of our business to another company.
  • With affiliates: We may share your information with ouraffiliates, in which case we will require those affiliates to honor thisPrivacy Policy. Affiliates include our parent company and any othersubsidiaries, joint venture partners or other companies that We control or that are under common control with us.
  • With business partners: We may share your information withour business partners to offer you certain products, services or promotions.
  • With other users: when you share personal information orotherwise interact in the public areas with other users, such informationmay be viewed by all users and may be publicly distributed outside. If youinteract with other users or register through a third-party social mediaservice, your contacts on the third-party social media service may see your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate withyou, and view your profile. We may also place family information in a directory made available to other users’ families. We do not share the directory or information contained therein with third parties for commercialpurposes, and you retain control over which information is included in thedirectory. If you wish to opt out of inclusion in the directory, you mayadjust the appropriate settings in your account or contact [email protected]
  • Compliance with laws: We may disclose your information tocomply with a court order, law, legal process, government request, orregulatory request. We may also disclose your information to protect ordefend the rights and safety of Prisma or another person or to prevent orinvestigate potential wrongdoing in connection with the Website or Service.

Retention of Your Personal Data

Prisma will retain your Personal Data only for as long as is necessary for thepurposes set out in this Privacy Policy. We will retain and use your PersonalData to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Prismawill also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at Prisma’s operatingoffices and in any other places where the parties involved in the processingare located. It means that this information may be transferred to — andmaintained on — computers located outside of your state, province, country orother governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed byyour submission of such information represents your agreement to thattransfer. Prisma will take all steps reasonably necessary to ensure that yourdata is treated securely and in accordance with this Privacy Policy and notransfer of your Personal Data to an organization or a country will take placeunless there are adequate controls in place including the security of yourdata and other personal information.

Security of Your Personal Data

The security of your Personal Data is important to us, but remember that nomethod of transmission over the Internet, or method of electronic storage is100 percent secure. While we strive to use commercially acceptable means toprotect your Personal Data, we cannot guarantee its absolute security. We arenot responsible for circumvention of any privacy settings or security measurescontained on the Website or Service.

Analytics

We may use third-party service providers to monitor and analyze the use of ourService.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks andreports website traffic. Google uses the data collected to track and monitorthe use of our Service. This data is shared with other Google services. Googlemay use the collected data to contextualize and personalize the ads of its ownadvertising network. You can opt out of having made your activity on theService available to Google Analytics by installing the Google Analyticsopt-out browser add-on. The add-on prevents the Google Analytics JavaScript(ga.js, analytics.js and dc.js) from sharing information with Google Analyticsabout visits activity. For more information on the privacy practices ofGoogle, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Email Marketing

We may use your Personal Data to contact you with newsletters, marketing orpromotional materials and other information that may be of interest to you.You may opt-out of receiving any, or all, of these communications from us byfollowing the unsubscribe link or instructions provided in any email we sendor by contacting us at [email protected]

We may use email marketing service providers to manage and send emails to you.

  • Kit, Inc. ‍Kit is an email marketing sending service. Formore information on the privacy practices of Kit, please visit their Privacypolicy: https://kit.com/privacy.
  • Hubspot ‍Hubspot provides email marketing sending services.For more information on the privacy practices of Kit, please visit theirPrivacy policy here.
  • Gmail ‍We use Gmail to send and manage marketingcommunications. For more information on the privacy practices of Google,please visit their privacy policy here. 

Payments

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. paymentprocessors). We will not store or collect your payment card details. Thatinformation is provided directly to our third-party payment processors whoseuse of your personal information is governed by their Privacy Policy. Thesepayment processors adhere to the standards set by the Payment Card IndustryData Security Standard (“PCI-DSS”) as managed by the PCI Security StandardsCouncil, which is a joint effort of brands like Visa, Mastercard, AmericanExpress and Discover. PCI-DSS requirements help ensure the secure handling ofpayment information.

GDPR Notice

In compliance with the European Union’s General Data Protection Regulation(“GDPR”), we may rely upon one or more legal bases defined in the GDPR tocollect, use, share, and otherwise process the Personal Data of individualslocated in the EU or United Kingdom (“UK”).

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

  • Consent: You have given your consent for processingPersonal Data for one or more specific purposes.
  • Performance of a contract: Provision of Personal Data isnecessary for the performance of an agreement with you and/or for anypre-contractual obligations thereof.
  • Legal obligations: Processing Personal Data is necessaryfor compliance with a legal obligation to which Prisma is subject.
  • Vital interests: Processing Personal Data is necessary inorder to protect your vital interests or of another natural person.
  • Public interests: Processing Personal Data is related to atask that is carried out in the public interest or in the exercise ofofficial authority vested in Prisma.
  • Legitimate interests: Processing Personal Data is necessaryfor the purposes of the legitimate interests pursued by Prisma, includingfor marketing, providing, improving, and developing our products andService.

Your Rights under the GDPR

If you are located in the EU or the UK, under certain circumstances, you mayhave certain legal rights under the GDPR. Prisma undertakes to respect theconfidentiality of your Personal Data and to guarantee you can exerciseapplicable rights, including the following rights:

  • Request access to your Personal Data. The right to access, update or delete the information we have on you. Whenever made possible, youcan access, update or request deletion of your Personal Data directly withinyour account settings section. If you are unable to perform these actionsyourself, please contact us to assist you. This also enables you to receivea copy of the Personal Data we hold about you.
  • Request correction of the Personal Data that we hold about you. You have the right to to have any incomplete or inaccurate information we hold about you corrected.
  • Object to processing of your Personal Data. This rightexists where we are relying on a legitimate interest as the legal basis forour processing and there is something about your particular situation, whichmakes you want to object to our processing of your Personal Data on thisground. You also have the right to object where we are processing yourPersonal Data for direct marketing purposes.
  • Request erasure of your Personal Data. You have the rightto ask us to delete or remove Personal Data when there is no good reason forus to continue processing it.
  • Request the transfer of your Personal Data. We will provideto you, or to a third-party you have chosen, your Personal Data in astructured, commonly used, machine-readable format. Please note that thisright only applies to automated information which you initially providedconsent for us to use or where we used the information to perform a contractwith you.
  • Withdraw your consent. You have the right to withdraw yourconsent on using your Personal Data. If you withdraw your consent, we maynot be able to provide you with access to certain specific functionalitiesof the Service.

Exercising Your GDPR Data Protection Rights

You may exercise your rights by contacting us at [email protected]. Please note that we may ask you to verify your identity before respondingto such requests. If you make a request, we will try our best to respond toyou as soon as possible. You have the right to complain to a Data ProtectionAuthority about our collection and use of your Personal Data. For moreinformation, if you are in the European Economic Area (EEA), please contactyour local data protection authority in the EEA.

California Privacy Rights

The California Consumer Privacy Act (“CCPA”) provides California residentswith specific rights regarding their personal information. This sectiondescribes your CCPA rights and explains how to exercise those rights.

Your Rights under the CCPA

Under this Privacy Policy, and by law if you are a resident of California, youhave the following rights:

  • The right to notice. You must be properly notified whichcategories of Personal Data are being collected and the purposes for whichthe Personal Data is being used.
  • The right to access / the right to request. The CCPApermits you to request and obtain from Prisma information regarding thedisclosure of your Personal Data that has been collected in the past 12months by Prisma or its subsidiaries to a third-party for the third party’sdirect marketing purposes.
  • The right to say no to the sale of Personal Data. You alsohave the right to ask Prisma not to sell your Personal Data to thirdparties.
  • The right to know about your Personal Data. You have theright to request and obtain from Prisma information regarding the disclosureof the following: (1) The categories of Personal Data collected, (2) Thesources from which the Personal Data was collected, (3) The business orcommercial purpose for collecting or selling the Personal Data, (4)Categories of third parties with whom we share Personal Data, (5) Thespecific pieces of Personal Data we collected about you.
  • The right to delete Personal Data. You also have the rightto request the deletion of your Personal Data that have been collected inthe past 12 months.
  • The right not to be discriminated against. You have theright not to be discriminated against for exercising any of your consumerrights, including by: (1) Denying goods or services to you, (2) Chargingdifferent prices or rates for goods or services, including the use ofdiscounts or other benefits or imposing penalties, (3) Providing a differentlevel or quality of goods or services to you, (4) Suggesting that you willreceive a different price or rate for goods or services or a different levelor quality of goods or services.

Exercising Your CCPA Data Protection Rights

In order to exercise any of your rights under the CCPA, and if you are aCalifornia resident, you may email us at [email protected] Prisma will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period toprovide the required information may be extended once by an additional 45 dayswhen reasonably necessary and with prior notice.

Do Not Sell My Personal Information

We do not sell personal information. However, the service providers we partnerwith (for example, our advertising partners) may use technology on the Servicethat “sells” or “shares” personal information as defined by CCPA. If you wishto opt out of the use of your personal information for interest-basedadvertising purposes and these potential sales as defined under CCPA law, youmay do so by following the instructions below. Please note that any opt out isspecific to the browser you use. You may need to opt out on every browser thatyou use.

Website

You can set your browser to refuse all or some browser cookies, or to alertyou when cookies are being sent. If you do not want us to share your personalinformation with unaffiliated or non-agent third parties for promotionalpurposes, you can opt out by sending us an email with your request to [email protected]

Mobile Devices

Your mobile device may give you the ability to opt out of the use ofinformation about the apps you use in order to serve you ads that are targetedto your interests:

  • “Opt out of Interest-Based Ads” or “Opt out of Ads Personalization” onAndroid devices
  • “Privacy and Security” settings on iOS device

You can also stop the collection of location information from your mobiledevice by changing the preferences on your mobile device.

“Do Not Track” Policy as Required by California Online Privacy Protection Act(CalOPPA)

Our Service does not respond to Do Not Track signals. However, some thirdparty websites do keep track of your browsing activities. If you are visitingsuch websites, you can set your preferences in your web browser to informwebsites that you do not want to be tracked. You can enable or disable DNT byvisiting the preferences or settings page of your web browser.

Other California Privacy Rights

California’s Shine the Light law

Under California Civil Code Section 1798 (California’s Shine the Light law),California residents with an established business relationship with us canrequest information once a year about sharing their Personal Data with thirdparties for the third parties’ direct marketing purposes. If you would like torequest more information under the California Shine the Light law, and if youare a California resident, you can contact us using the contact informationprovided below.

California Privacy Rights for Minor Users (California Business and ProfessionsCode Section 22581)

California Business and Professions Code section 22581 allows Californiaresidents under the age of 18 who are registered users of online sites,services or applications to request and obtain removal of content orinformation they have posted to the site, service, or application. To requestremoval of such data, and if you are a California resident, you can contact ususing the contact information provided below, and include the email addressassociated with your account. Be aware that your request does not guaranteecomplete or comprehensive removal of content or information posted online andthat the law may not permit or require removal in certain circumstances.

Other State Privacy Rights

Depending on your state of residence, you may have rights under applicablestate laws concerning the personal information that we have collected aboutyou. These rights may include: (i) the right to access the personalinformation we maintain; (ii) the right to obtain a copy of the information wemaintain about you; (iii) the right to request that we delete certaininformation we maintain about you; (iv) the right to correct any inaccuraciesin the personal information we maintain about you; (v) the right to withdrawyour personal information from certain processing activities; and (vi) theright to know how we have used your personal information, including whether wehave shared it with other parties. The scope of these rights may vary bystate. If you exercise your rights under an applicable state law, we willhonor your rights to the extent required under such law, or as we mayotherwise agree to honor in our sole discretion. Please submit anyprivacy-related requests to [email protected]. Only you, or someone legally authorized to act on your behalf, may submit aprivacy rights request. We endeavor to respond to verifiable requests withinthe time limits established by applicable law. If we need additional time tocomply with your request, we will communicate such extension to you, alongwith the reason for the delay. We may ask you to provide additionalinformation in order to verify and facilitate your requests. We will only usepersonal information provided in the request to verify the requestor’sidentity or authority to make it.

Children’s Privacy

Our Service is currently designed for use by students. We understand thatstudent users of the Service who are under 13 years of age require specialprivacy protection under the Children’s Online Privacy Protection Act(“COPPA”). When a Service account is created for a student, we collect theirinformation in compliance with applicable laws, including by seeking theconsent of a parent or legal guardian for creation of that account through ourCOPPA Parental Consent Form. Upon enrollment, we require each student’s parentor legal guardian to complete a COPPA Parental Consent Form. We endeavor toonly maintain information from children under the age of 13 who are students,and we do not knowingly collect Personal Data from children under 13 who arenot students or prospective students. If you believe we might have anyinformation from or about a child under the age of 13 who is not a student,please contact us at [email protected]

Links to Other Websites

Our Service may contain links to other websites that are not operated byPrisma. If you click on a third party link, you will be directed to that thirdparty’s site. We strongly advise you to review the Privacy Policy of everysite you visit. We have no control over and assume no responsibility for thecontent, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of anychanges by posting the new Privacy Policy on this page. We will let you knowvia email and/or a prominent notice on our Service, prior to the changebecoming effective and update the “Last updated” date at the top of thisPrivacy Policy. You are advised to review this Privacy Policy periodically forany changes. Changes to this Privacy Policy are effective when they are postedon this page.

Contact Us

If you have any questions about this Privacy Policy, you can contact us: