Last updated: April 30, 2025
Prisma Learning Inc. (“Prisma”) respects your privacy and is committed to protecting it. This Privacy Policy describes the policies and procedures for the collection, use and disclosure of your information when you visit www.joinprisma.com or www.joinprisma.org and utilize our online schooling platform and connected sites or applications (our “Website” and our “Service”) and tells you about your privacy rights and how the law protects you.
We use your personal data to provide and improve the Service. Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, your choice is to not use our Website or Service.
CCPA NOTICE: We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”). Any terms defined in the CCPA have the same meaning when used in this Privacy Policy.This Privacy Policy applies to information we collect: On this Website and our Service. In email, text, and other electronic communications between you and our Service. This Privacy Policy does not apply to information collected by us offline or by any third parties, including through any application or content that may link to or be accessible from or on our Service.
We collect the following categories of information that may personally identify you (“Personal Data”):
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
We may also collect information that is about you but does not individually identify you, such as:
We may collect information automatically, either generated through the use of the Service or from the Service infrastructure itself (“Usage Data”).
Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.
The personal information we collect about you may include the following (as categorized by CCPA):
We do not collect inferences drawn from other personal information, sensory data, biometric information, or protected classification characteristics under California or federal law.
We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. Learn more about cookies: All About Cookies.
We use both session and persistent cookies for the purposes set out below:
Some content or applications on our Website and Service are served by third parties. These third parties may use cookies to collect information about you when you use our Website or Service. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about these tools and practices, you should contact the responsible provider directly.
We may also use other automatic data collection tools, including:
We may collect information from students in connection with the delivery of our Service, including information contained in student assignments, activities, and assessments relating to our Service. As part of the online teaching and learning experience, some of our Service may enable students to carry out assessments, write texts, and create and upload images, video, and audio recordings. Some aspects of our Service may enable educators to provide scores, written comments, or other feedback about student responses or student performance. Our Service may also generate information on student progress and results, including in relation to assignments and assessments.
Prisma may use Personal Data for the following purposes:
We may share your Personal Data in the following situations:
Prisma will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Prisma will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at Prisma’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Prisma will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data to an organization or a country will take place unless there are adequate controls in place including the security of your data and other personal information.
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100 percent secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or Service.
We may use third-party service providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us at [email protected].
We may use email marketing service providers to manage and send emails to you.
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by the Payment Card Industry Data Security Standard (“PCI-DSS”) as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
In compliance with the European Union’s General Data Protection Regulation (“GDPR”), we may rely upon one or more legal bases defined in the GDPR to collect, use, share, and otherwise process the Personal Data of individuals located in the EU or United Kingdom (“UK”).
We may process Personal Data under the following conditions:
If you are located in the EU or the UK, under certain circumstances, you may have certain legal rights under the GDPR. Prisma undertakes to respect the confidentiality of your Personal Data and to guarantee you can exercise applicable rights, including the following rights:
You may exercise your rights by contacting us at [email protected]. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to you as soon as possible.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, if you are in the European Economic Area (EEA), please contact your local data protection authority in the EEA.
The California Consumer Privacy Act (“CCPA”) provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Under this Privacy Policy, and by law if you are a resident of California, you have the following rights:
In order to exercise any of your rights under the CCPA, and if you are a California resident, you may email us at [email protected].
Prisma will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.
We do not sell personal information. However, the service providers we partner with (for example, our advertising partners) may use technology on the Service that "sells" or “shares” personal information as defined by CCPA.
If you wish to opt out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below.
Please note that any opt out is specific to the browser you use. You may need to opt out on every browser that you use.
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt out by sending us an email with your request to [email protected].
Your mobile device may give you the ability to opt out of the use of information about the apps you use in order to serve you ads that are targeted to your interests:
You can also stop the collection of location information from your mobile device by changing the preferences on your mobile device.
Our Service does not respond to Do Not Track signals.
However, some third party websites do keep track of your browsing activities. If you are visiting such websites, you can set your preferences in your web browser to inform websites that you do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser.
Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes.
If you would like to request more information under the California Shine the Light law, and if you are a California resident, you can contact us using the contact information provided below.
California Business and Professions Code section 22581 allows California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have posted to the site, service, or application.
To request removal of such data, and if you are a California resident, you can contact us using the contact information provided below, and include the email address associated with your account.
Be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.
Depending on your state of residence, you may have rights under applicable state laws concerning the personal information that we have collected about you. These rights may include: (i) the right to access the personal information we maintain; (ii) the right to obtain a copy of the information we maintain about you; (iii) the right to request that we delete certain information we maintain about you; (iv) the right to correct any inaccuracies in the personal information we maintain about you; (v) the right to withdraw your personal information from certain processing activities; and (vi) the right to know how we have used your personal information, including whether we have shared it with other parties. The scope of these rights may vary by state.
If you exercise your rights under an applicable state law, we will honor your rights to the extent required under such law, or as we may otherwise agree to honor in our sole discretion.
Please submit any privacy-related requests to [email protected]. Only you, or someone legally authorized to act on your behalf, may submit a privacy rights request. We endeavor to respond to verifiable requests within the time limits established by applicable law. If we need additional time to comply with your request, we will communicate such extension to you, along with the reason for the delay. We may ask you to provide additional information in order to verify and facilitate your requests. We will only use personal information provided in the request to verify the requestor’s identity or authority to make it.
Our Service is currently designed for use by students. We understand that student users of the Service who are under 13 years of age require special privacy protection under the Children’s Online Privacy Protection Act (“COPPA”).
When a Service account is created for a student, we collect their information in compliance with applicable laws, including by seeking the consent of a parent or legal guardian for creation of that account through our COPPA Parental Consent Form. Upon enrollment, we require each student’s parent or legal guardian to complete a COPPA Parental Consent Form. We endeavor to only maintain information from children under the age of 13 who are students, and we do not knowingly collect Personal Data from children under 13 who are not students or prospective students. If you believe we might have any information from or about a child under the age of 13 who is not a student, please contact us at [email protected].
Our Service may contain links to other websites that are not operated by Prisma. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, you can contact us: